Christmas is nearly here!

It’s the time of year to spend quality time with our loved ones and our team will be taking a well-earned break over the Christmas period.

Our contact and delivery days will be changing over the festive period.

Here’s everything you need to know about when you can place an order with us for pre-Christmas delivery, when it’ll be delivered and when you can get in touch with our team.

Please ensure to place your order by midday on the 24th  December if you have a scheduled delivery on the 4th January.

The Last Days to Order and Receive Your Delivery Before Christmas

Cut-off TimeLast Day for Standard DeliveryLast Day for Courier Delivery
12.0023rd December22nd December

Client Services Christmas Opening Hours

DateOpening TimesOrder Cut Off Time
Monday 13th December08.30am – 5:00pm12.00
Tuesday 14th December08.30am – 5:00pm12.00
Wednesday 15th December08.30am – 5:00pm12.00
Thursday 16th December08.30am – 5:00pm12.00
Friday 17th December08.30am – 5:00pm12.00
Saturday 18th DecemberClosed
Sunday 19th DecemberClosed
Monday 20th December08.30am – 5:00pm12.00
Tuesday 21st December08.30am – 5:00pm12.00
Wednesday 22nd December08.30am – 5:00pm12.00
Thursday 23rd December08.30am – 5:00pm12.00
Friday 24th December (Christmas Eve)08.30am – 5:00pm12.00
Saturday 25th December (Christmas Day)Closed
Sunday 26th December (Boxing Day)Closed
Monday 27th December (Bank Holiday)Closed
Tuesday 28th December (Bank Holiday)Closed
Wednesday 29th DecemberClosed
Thursday 30th DecemberClosed
Friday 31st December (New Year’s Eve)Closed
Saturday 1st January (New Year’s Day)Closed
Sunday 2nd JanuaryClosed
Monday 3rd January (Bank Holiday)Closed
Tuesday 4th January08.30am – 5:00pm12.00


Why Can I Only Order Up to the 22nd December?

Some of our orders are delivered by Courier, who will be collecting deliveries from us up to (and including) the 22nd December. They’ll resume collecting again on the 4th of January, ready to deliver to you on the 5th.

Our deliveries are currently being affected by the levels of demand within the distribution network. While the majority of orders are still being delivered Next Day we cannot absolutely guarantee this and some deliveries may take up to 24 – 48 hours to reach you. We are working with our carriers to minimise this and apologise in advance for any inconvenience caused.

New Customers – For your first order please allow 24hrs for your account to be setup and order processed. Orders will be shipped on a next day service once confirmed.

For further information please call the office on +44 (0) 20 7471 3700.